A yearly ranking of the best and most noticeably awful aircrafts in the United States has Delta leading the pack.
The Points Guy’s third yearly rundown positioned the 10 biggest U.S. airlines from best to most exceedingly terrible. Criteria included timeliness, comfort, cancellations, pricing, customer satisfaction, lost baggage among others.
“This report directly reflects the changes in the industry and consumer preferences with shake-ups in our top rankings,” said Brian Kelly, The Points Guy CEO and founder.
Delta climbed two spots from a year ago’s positioning to edge out Alaska Airlines, which drove the rundown for as far back as two years, and Southwest Airlines, which is the country’s biggest domestic carrier. The positioning refered to a few factors for Delta’s leapfrogging, including 92.7% of planes touching base on time and the biggest network of lounges and cities served.
Frontier Airlines was positioned the most noticeably bad aircraft of the 10 and fell five spots from a year ago’s positioning. No-frills aircrafts didn’t fare well when all is said in done, with Allegiant and Spirit additionally positioning close to the bottom, yet Frontier’s last-place complete was likewise ascribed to its poor on-time record (about one out each four flights was postponed), lackluster cabin highlights and high rate of client complaints.